Frequently Asked Questions

Every Career Clarity Co. product is a digital PDF. The moment your payment is confirmed, you'll receive an email with a secure download link, and your purchase is also available in your account dashboard at any time.

All toolkits are delivered as high-quality PDFs. They're designed to look great on screen, are easy to fill in digitally, and print beautifully if you prefer to work on paper.

Yes. Once downloaded, your PDF can be opened on your laptop, phone, tablet, or any other device. You can also re-download it any time from your account.

Because our products are digital and delivered instantly, all sales are final. That said, if something is wrong with your file or you didn't get what you expected, email us within 14 days and we'll make it right.

Each purchase is licensed for a single user. If you'd like to roll one out across a team, just reach out — we offer team and bulk licenses at a discount.

Yes — when we update a toolkit (new templates, refreshed advice, new AI prompts), every previous buyer gets the new version free. You'll get an email with the updated download link.

Absolutely. All payments are processed through industry-leading, PCI-compliant providers. We never see or store your card details.

First, check your spam or promotions folder. If it's not there, sign in to your account to access your purchase directly, or contact us and we'll resend it right away.